- Jordan
- Contact Us
Contact & Help
A question about your listing, account, or Data Hub? Let’s help you find the answer.
Contact our team
Frequently asked questions
From finding your next supplier to making the most of your business data.
42 answers across 9 topics
About the website
What is JordanYP?
JordanYP is a business directory and Data Hub. Use the directory to discover companies, or explore Data Hub for business research.
Who operates this website?
This website is operated by Global Business Directory LLC, a United States company, and is part of the Woomar directory network.
Who is this website for?
Visitors can find businesses, business owners can manage their presence, and researchers can explore company information through Data Hub.
Is the directory the same as Data Hub?
They serve different needs. The directory helps you discover individual businesses. Data Hub provides tools for searching business data and exporting listings.
Finding a business
How do I find a business?
Start with the website search and enter a business name, service, or keyword. You can also browse the available categories and locations.
How do I contact a listed business?
Open its listing and use the contact options shown there. The support form on this page contacts JordanYP, not the business you are viewing.
What if a phone number or address is incorrect?
Send us the listing link and explain which information appears to be wrong. Include the correct details if you know them.
Does a listing mean you recommend the business?
Treat a listing as a starting point for your research. Check relevant details directly with the business before making a decision.
Getting listed
How do I add my business?
Use Get listed to begin registration. Search for your business first so you can avoid creating a duplicate listing.
Can I list my business for free?
A Free listing option is available. Check the registration page for the features and paid options offered on your country website.
What information should I prepare?
Have your business name, location, contact details, category, and a clear description ready. Use accurate information that customers can recognise.
My business is already listed. What should I do?
Open the existing listing and use its available management or update options. If you need help getting access, contact support with the listing link.
Managing your listing
How do I update my business details?
Sign in to manage your listing. If you cannot access it, include the listing link and the details you need to change in your support request.
How do I add photos or services?
Check the options available in your business account. Available features depend on your listing plan.
I cannot sign in. What should I do?
Try the password recovery option from the sign-in page. If you still need help, choose Login Problems in the contact form and provide your account email.
How do I request removal of a listing?
Choose Remove my Company Listing in the contact form. Include the exact business name and listing link so we can identify the correct entry.
Plans and payments
What is included in each listing plan?
Compare the plans shown on your country website. The available plans, features, and prices can vary between directories.
How do I upgrade my listing?
Sign in to your business account and open the upgrade options. Review the selected plan and price before continuing to payment.
My payment is not showing. What should I do?
Choose Payment Issues and include your account email, payment date, and transaction reference. Do not send passwords or full card details.
Does a listing upgrade include Data Hub Pro?
Listing plans and Data Hub subscriptions are separate. A listing upgrade should not be treated as a Data Hub subscription or an export-credit purchase.
Reviews and enquiries
Where can I leave a review?
Open the relevant business listing and look for its review section. Describe your own experience and use the available submission options.
How do I report a review or question?
Contact support with the listing link, identify the review or question, and explain your concern so the team can review it.
How do I stop receiving enquiries?
Choose Unsubscribe me from Enquiries in the contact form and include your business name and listing link.
Can support answer a question about a business’s services?
For opening hours, product availability, bookings, and prices, contact the business directly using the details on its listing.
Using Data Hub
What is Data Hub?
Data Hub brings company information into a searchable research interface, with filters and export options for eligible accounts.
What can I do during a trial?
Trial access is limited by its search allowance. Available samples contain up to five rows with contact fields masked.
What does Data Hub Pro include?
Pro provides paid Data Hub access. Export credits are purchased separately and are not included in the subscription.
Where can I manage my subscription?
Sign in to Data Hub and open Subscription or Your Account to see the options available for your account.
How many credits does an export use?
A full export uses one credit per listing. Review the number of selected listings before exporting.
Do I need Pro to buy and use credits?
Yes. Active, valid Data Hub Pro is required to purchase and use export credits.
Can I download a sample first?
Without usable credits, a sample can contain up to five rows with contact fields masked, while your account access remains available. Sample exports do not consume searches.
Can I repeat a sample export?
Yes. Samples are repeatable while account access remains available; they are not limited to a single download.
Which credit packages are available?
Open Export Credits in your Data Hub account to see the packages and prices for that country directory.
Which export formats are available?
Data Hub offers CSV and Excel exports. Check the export controls for the options available to your account.
Data quality and privacy
What if a listing is out of date?
Send the listing link and identify the outdated details. Specific information helps the support team review your request.
Is every contact detail guaranteed to be current?
Business information can change. Verify important details directly with the business before relying on them.
How do I make a privacy-related request?
Use the contact form to explain your request and identify the relevant listing or account. See the site’s Privacy policy for further information.
Should I include sensitive information in my message?
Provide only what is needed to understand the issue. Do not include passwords, full payment-card details, or unrelated personal documents.
Contact and support
Who receives this contact form?
Your message goes to the support team responsible for this directory. It is not forwarded to an individual business listed on the site.
How long does a reply take?
The current published estimate is 2–10 business days. Replies go to the email address supplied with your request.
What should I include in my message?
Explain what happened and what help you need. Include a listing link or account email where relevant, and a transaction reference for payment issues.
Why do I review my message before sending?
The review step lets you check your details and confirm that your message is intended for the directory support team.
Still have a question?
Tell us a little more. Our support team can help.